Monday, May 25, 2020

Management And Management Of An Organization - 993 Words

Managers are one of the key players in organizations that are involved in the development and management of an organization. Their key role is primarily important as a leader because they are the models of influence that most subordinates will look to any time there is a change, or if there is any fear involved that needs to be addressed in that transitional process. There are different roles and responsibilities that the manager has to address so that the staff of the organization can handle, plan, implement and evaluate during their development in change. One of the main concerns and key skills in health care in management is to be able to manage change and be an advocate of it. The skill for this is needed because managers are needed to undertake these tasks and be able to handle the complexity of the process. The process involves evaluating, planning, implementing operations, tactics and strategies and to make sure that the change that is being carried out is worthwhile and relev ant. The effective management of change has a lot to do with a combination of things such as unfreezing old behaviors, introducing new ones and preparing for unpredictable outcomes so that they can be responded to effectively. Being able to adapt and revolve in change is one of the keys to success. This will also include responding to employees and their need to understand the process. It will also include addressing their concerns over layoffs and other unknown issues that lead to paranoia,Show MoreRelatedManagement for Organization1603 Words   |  7 Pages MGT330: Management for Organizations Kyle Kontour May 18, 2015 Final Paper The five management functions are used in all organizations, which are planning, organizing, staffing, leading and control. Each one of these functions is applied to make sure that the organization is successful with hitting the goals, within the organization. This helpsRead MoreThe Management Of An Organization1607 Words   |  7 PagesManagement is found everywhere you go and without realizing people are somewhat managers themselves even if they don t hold a management position in their job such as, taking care of the household. Management can be simply defined as taking care of things and people, and managers are the people who ensure this. (Pyle, G 2015) There are different types of Managers in an organisation and this is referred as the management hierarchy which include: Top-level managers, which are the board directors andRead MoreOrganization and Management1109 Words   |  5 Pagessystems, and clinical terminologies in order to facilitate patient care as well as comply with requirements of the accrediting agencies (McWay, 2008). References McWay D C 2008 Todays Health Information Management: An Integrated ApproachMcWay, D. C. (2008). Todays Health Information Management: An Integrated Approach. Clifton Park, NY: Delmar Cengage Learning. rofessor and class, !. SNOP gradually lost favor when focus was placed by accrediting agencies of standardized nomenclatures thatRead MoreOrganization Management1145 Words   |  5 Pagesï » ¿Introduction Organizational change and adjustments are usually carried out in order to improve the performance of different departments within the organization or its subsidiaries. While carrying out these changes, it is crucial that the concept of fairness be emphasized within the environment of the balanced scorecard while the performance of the various departments should appraised and appropriately measured (Aryani,2009).This work is about a small UK company acquired by a larger US companyRead MoreManagement Organization1074 Words   |  5 PagesManagement Organization In any business, leadership management’s responsibility is to provide a safe and comfortable working environment, using appropriate communication skills, operating with the highest possible ethical standards, being fair, provide compensation to the employees increasing motivation for the employees to work at his or her fullest potential. This paper will discuss Enron, and the business failure that occurred. At one time, Enron was one of the largest energy providers in AmericaRead MoreOrganization And Management : Organization1742 Words   |  7 Pages Organisation and Management [Writer’s Name] [Institute’s Name]â€Æ' Organisation and Management 1. 1.1 The concept of â€Å"leadership by example† means to have a leader who does the exact thing that he is asking his employees to do. For instance, if a manager is asking his employees to leave by 5 pm for the day, then the manager should himself leave by 5 pm as well. If he stays back to get more work done, he would eventually make his employees feel guilty which might result in them staying lateRead MoreHuman Resource Management : The Management Of An Organization1250 Words   |  5 PagesHuman resource management is the management of an organization to build and maintain the relation between the employee and the organization in order to meet business objectives and employee expectations. The process of hiring and developing employees so that they become more valuable to the organization. Human resource management is the governance of an organization s employee. HRM is sometimes referred to simply as human resource. HRM is the process of recruitment, selection of employee, providingRead MoreOrganization And Management Theories Of Organizations1422 Words   |  6 PagesOrganization and Management Theories Organizations are a social unit of people that is structured and managed to meet or pursue collective goals. All organizations have management structures that determine the direction of the organization. The importance of an organization in society is substantial and understated as an organization can improvise, test, experiment and invent new strategies and approaches. Therefore, with an organization being such a prominent factor in society the study of formalRead MoreHuman Resource Management : The Management Of An Organization980 Words   |  4 PagesHuman Resource Management Overview Human Resource Management is the management of an organization’s employees. When a company designates a Human Resource (HR) department, those in HR are the ones responsible for overseeing the well-being of personnel in the workplace, and focus on how to attract, hire, train, motivate, and maintain employees of the organization. (DeCenzo, Robbins, Verhulst, 2013, p4). According to David S. Bright from the Raj Soin College of Business at Wright State UniversityRead MoreOrganization Change Management : Organization1065 Words   |  5 PagesOrganisation Change Management BMO6624 Assignment 2 Literature Review Name: Ranjeeta Student ID: UNIT Coordinator and Lecturer: Dr. Shahnaz Naughton Introduction In modern organizations they always have to keep very close eyes on what coming next. In order to retain their position and sustain the market they always have to keep making changes in their organisational structure to meet the demands for their stakeholders. Whenever any organization decides to make any

Thursday, May 14, 2020

Completion Education Of Construction Management, And...

Introduction The final internship report is a way to reflect on your overall assessment on how you taken the prior education of construction management, and applied it towards an internship. As well as expressing new experiences that happened during the internship that school courses did not prepare you for or not taught yet. These topics are covered by explaining the primary task that was performed throughout the internship, and how technology was utilized in completing the responsibilities. While performing these activities, how did they enhance your communication skills and public speaking abilities. During the period of the internship, in what way were legal and ethical issues brought up, and what lessons were learned to prevent future encounters. Internship Orientation and Preparation Before going through orientation, I reported to the main office to go through a background check, because I would be working on a school. Following the background check I needed to complete a physical exam, and a drug test. Once my company received notification that I passed, I was scheduled for orientation. During orientation, I went through multiple presentations, and ended with a safety exam to give me authorization to work on the jobsite. Before reporting to orientation, I would recommend researching your company and be able to recognize, and know the names of all upper management employees. Activities and Experiences There was not a day during my internship, that I did not use theShow MoreRelatedThe Evaluation Of Public Relations Internship Program3274 Words   |  14 Pages The evaluation of Public Relations Internship Program in China Literature Review Nowadays, when new ideas, professions and whole fields are imported or received into cultures that had no part in their creation and development, it is important to study how these fields fit in, are adapted to or are altered by their new host countries. China is the largest of these host countries. Since the early 1980s, Western ideas, practices and fields have been introducedRead MoreThe Evaluation Of Public Relations Internship Program3274 Words   |  14 Pages The evaluation of Public Relations Internship Program in China Literature Review Nowadays, when new ideas, professions and whole fields are imported or received into cultures that had no part in their creation and development, it is important to study how these fields fit in, are adapted to or are altered by their new host countries. China is the largest of these host countries. Since the early 1980s, Western ideas, practices and fields have been introducedRead MorePersonal Statement : One Hour And Thirty Two Minutes1826 Words   |  8 Pagessignificant funding to complete an original research project. It was partially because of this program that George Mason University received the honor of becoming a tier-one research university by the Carnegie Classification of Institutions of Higher Education. In a difficult feat, I was awarded funding for two consecutive semesters to complete my project. In collaboration with my research mentor and professionals at Florida Fish and Wildlife (FWC) our project aimed to determine how to better constructRead MoreEffectiveness Of Salesmanship At Manlift India Essay3409 Words   |  14 Pages This is to certify that Mr.Dubakunta Sandeep, AMITY BUSINESS SCHOOL has successfully completed the final project on the topic â€Å"Effectiveness of Salesmanship at MANLIFT INDIA PVT.LTD.† under my guidance for the partial fulfilment of the summer internship. Mr Archit Jain Sales Manager Manlift India Pvt.Ltd. Certificate from Manlift India Pvt.Ltd. 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Before completion of the program, every student must undergo the internship program or a research work. It is mandatory because classroom discussion alone cannot make a student outstanding in handling the real business scenario. This is an opportunity for a student to learn about the real life situation and how toRead MoreOperation Management of a Garments Factory of Bangladesh11569 Words   |  47 PagesResource Training and Development at Corporate Branch of Concord Group†- This is the report topic undertaken for MBA internship. The report was orally approved on November 24, 2005 by the HRM Internship course supervisor Major Md. Danesh Bin Wali, MIST. Also this topic was authorized verbally by the Hasanul Islam, Manager- HRD of Concord group of Companies. And the final internship report is submitted on January 19, 2006. 1.2 Background of the Problem Statement The organization â€Å"Concord group†Read MoreLiterature Review on Training and Development8683 Words   |  35 Pagesthe time of its establishment, with the Ministry of Foreign Affairs exercising oversight responsibility.   It was not until the early 1990s that GIL was placed under the Ministry of Education. Right now, the Institute is under the Ministry of Education with the National Council for Tertiary Education exercising oversight responsibility. GIL has since 1964 and 1974 added two professional schools, namely School of Translators and the School of Bilingual Secretaries, to its programmes, makingRead MoreA Report on Hr Policies of Starbucks7223 Words   |  29 PagesA Report on HR Policies Of Starbucks Contents Introduction 2 Mission Statement 2 Human Resource Management 2 Workforce Planning 2 Hiring Process 2 Interviews 2 Job Descriptions 2 Compensation System 2 Benefits 2 Employee Motivation 2 Training 2 Workplace Health, Safety amp; Security 2 Promotional Opportunities 2 Employee Evaluation/Appraisal 2 Social Activities for Employees 2 Grievance Mechanism 2 Recommendations 2 ReferencesRead MoreLoan Disbursement and Recovery System of Ific Bank Limited18002 Words   |  73 Pagesand Recovery System of International Finance Investment and Commerce Bank Limited† Internship Report â€Å"Loan Disbursement and Recovery System of International Finance Investment and Commerce Bank Limited† Submitted to: Md. 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Wednesday, May 6, 2020

Technology Is What Defines The World Today And Tomorrow

Technology is what defines the world today and tomorrow. Every single task that was manual is now easy to carry out using softwares and computers. Technology is a wide area of study, but the consideration here is in the intellectual part of the technology. Computers are used to carry out work, assignments, and many other things. Games are played online by the young generation. In this era of technology, where various regions of the world can access internet, intellectual property faces an immense problem. Rules of intellectual property are justified in this era of technology. Intellectual Property (IP) refers to the protection of creations of the mind, which have both a moral and a commercial value (European Space Agency, 2015).Usually, intellectual property rights give an individual a copyright over their documents and only the authors can produce or reproduce the work. Most work in the past decades was produced as books. The buyer has the right to own the book. The elements inside the book are, however, someone’s original work, and they should be protected. Most physical things have property rights, like buildings, cars, and pieces of land. The intellectual property law was written so as to differentiate the physical object from the literary work. An author needs to protect this literary work. In a bid to protect, sell, and make a profit from the literary work, creations, and imaginations, in Canada, these laws are enforced. The laws are patents, copyright, trademark andShow MoreRelatedTechnology Is What Defines The World Today And Tomorrow1585 Words   |  7 PagesTechnology is what defines the world today and tomorrow. Every single task that was manual is now easy to carry out using softwares and computers. Technology is a wide area of study, but the consideration here is in the intellectual part of the technology. Computers are used to carry out work, assignments, and many other things. Games are played online by the young generation. In this era of technology, where various regions of the world can access internet, intellectual property faces an immenseRead MoreEducation And Public Relations Within The United States806 Words   |  4 Pagescomputer and I could travel the world at the speed of dial-up. Now I can do a lot more on my cell phone than I could with that old computer. With the Internet, technology, and social media administrators have a wide variety of tools in the communication tool bag to use to enhance the educational setting in sch ools and public relations within the community. If we are expecting our students to be prepared for the world of tomorrow we must embrace the technology of today. Eric Sheninger and PatrickRead MoreA Customer Driven Organization Is The Most Important Mission And Purpose Of Every Business1242 Words   |  5 Pagesrequirements and measure how well the organization is doing in meeting these requirements. A customer driven firm should continuously analyze its performance data and use that information to improve work processes and services delivered to customers. What did A.G. Lafley, ex CEO of PG, learn from Drucker? In A.G.’s own words: Over the years, I learned many things from Peter, but far and away the most important were the simplest: 1 The purpose of company is to create a customer. 2 A business is definedRead MoreMkt 421 Week 5 Individual Essay1167 Words   |  5 PagesMarketing Decisions Management is faced with many decisions when considering the environmental factors that affect marketing. This includes global economic interdependence, demographics, cultural differences, social responsibility, ethics, and technology. It is imperative for a company to understand how these factors can greatly affect the outcome of a company’s marketing plan. Today’s globalization of companies has led to an economic interdependence that influences the decisions that companiesRead MoreThe Teaching Of Computer Science900 Words   |  4 Pagesinformation that will help us define our career and ultimately what we are going to to do for our whole life. While most courses are offered and taught some valuable skills do not get the same amount of attention as others do. One course in particular is computer science or the teaching of HTML. HyperText Markup Language, commonly abbreviated as HTML, is the standard markup language used to create web pages. Along with CSS, and Java Script, HTML is a cornerstone technology used to create web pages, asRead MoreThe Impact Of Ancient Greek Theater And Tragedy1703 Words   |  7 PagesTragedy Ancient Greek culture has influenced our modern culture in many ways from philosophy to medicine to government. We still use many of their concepts, technology, and even alphabet system. Without ancient Greece, our modern world would not have advanced as far. A significant contribution of the ancient Greek culture to the world today is the Greek theater, more specifically the structure of tragedy. Some contributions are the structure of tragedy in modern literature, rise of opera, and theRead MoreEducational Technology Theories and Theorists Essay1150 Words   |  5 PagesIntroduction Technology is becoming more and more predominant in society. The concept of technology is a reality that has pervaded not only our everyday lives but our mere state of existence. Technology has affected every aspect of society. There is no doubt that technology holds great potential for improving the way that people learn and ready or not, technology is affecting education. Educational Technology Ever since the integration of educational technology there has been a dramatic shiftRead MoreDefinition And Justification Of An Innovator Continuing Education850 Words   |  4 PagesDefine and Justify Expanding your knowledge bases and staying ahead of your competition is the name of the game for any business. Having the right people and the right tool that allow you to grow is very important. Weather that means staying up to date on the latest certification within your field, discussions about title nine or training the newest addition to your organization. These things need to be done in the most efficient way possible. As a company that strives to be an innovator continuingRead MoreHow Do Engineers Create New Devices?993 Words   |  4 Pageschemical, petroleum, and the best for the last computer engineering. what does engineering mean you may ask? Scott Cahall defines Engineering as [T]he art of applying science, mathematics, and creativity to solve technological problems.We can see how technology is so important to us these days it is even awkward if you are in the elevator and your phone runs out of charge. This is what Alex Tasic said about the power of technology The cap ability of a computer gives us so much freedom and power toRead MoreHr Global Challenges7737 Words   |  31 PagesConducted by PricewaterhouseCoopers on behalf of the World Federation of Personnel Management Associations (WFPMA) Survey of Global HR Challenges: Yesterday, today and tomorrow* Contents Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Global results Africa results ....................... ............ 7 ........................ ........... 12 Asia Paciï ¬ c results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Europe results Technology Is What Defines The World Today And Tomorrow Technology is what defines the world today and tomorrow. Every single task that was manual is now easy to carry out using softwares and computers. Technology is a wide area of study, but the consideration here is in the intellectual part of the technology. Computers are used to carry out work, assignments, and many other things. Games are played online by the young generation. In this era of technology, where various regions of the world can access internet, intellectual property faces an immense problem. Rules of intellectual property are justified in this era of technology. Intellectual Property (IP) refers to the protection of creations of the mind, which have both a moral and a commercial value (European Space Agency, 2015).Usually, intellectual property rights give an individual a copyright over their documents and only the authors can produce or reproduce the work. Most work in the past decades was produced as books. The buyer has the right to own the book. The elements inside the book are, however, someone’s original work, and they should be protected. Most physical things have property rights, like buildings, cars, and pieces of land. The intellectual property law was written so as to differentiate the physical object from the literary work. An author needs to protect this literary work. In a bid to protect, sell, and make a profit from the literary work, creations, and imaginations, in Canada, these laws are enforced. The laws are patents, copyright, trademarkShow MoreRelatedTechnology Is What Defines The World Today And Tomorrow1585 Words   |  7 PagesTechnology is what defines the world today and tomorrow. Every single task that was manual is now easy to carry out using softwares and computers. Technology is a wide area of study, but the consideration here is in the intellectual part of the technology. Computers are used to carry out work, assignments, and many other things. Games are played online by the young generation. In this era of te chnology, where various regions of the world can access internet, intellectual property faces an immenseRead MoreEducation And Public Relations Within The United States806 Words   |  4 Pagescomputer and I could travel the world at the speed of dial-up. Now I can do a lot more on my cell phone than I could with that old computer. With the Internet, technology, and social media administrators have a wide variety of tools in the communication tool bag to use to enhance the educational setting in schools and public relations within the community. If we are expecting our students to be prepared for the world of tomorrow we must embrace the technology of today. Eric Sheninger and PatrickRead MoreA Customer Driven Organization Is The Most Important Mission And Purpose Of Every Business1242 Words   |  5 Pagesrequirements and measure how well the organization is doing in meeting these requirements. A customer driven firm should continuously analyze its performance data and use th at information to improve work processes and services delivered to customers. What did A.G. Lafley, ex CEO of PG, learn from Drucker? In A.G.’s own words: Over the years, I learned many things from Peter, but far and away the most important were the simplest: 1 The purpose of company is to create a customer. 2 A business is definedRead MoreMkt 421 Week 5 Individual Essay1167 Words   |  5 PagesMarketing Decisions Management is faced with many decisions when considering the environmental factors that affect marketing. This includes global economic interdependence, demographics, cultural differences, social responsibility, ethics, and technology. It is imperative for a company to understand how these factors can greatly affect the outcome of a company’s marketing plan. Today’s globalization of companies has led to an economic interdependence that influences the decisions that companiesRead MoreThe Teaching Of Computer Science900 Words   |  4 Pagesinformation that will help us define our career and ultimately what we are going to to do for our whole life. While most courses are offered and taught some valuable skills do not get the same amount of attention as others do. One course in particular is computer science or the teaching of HTML. HyperText Markup Language, commonly abbreviated as HTML, is the standard markup language used to create web pages. Along with CSS, and Java Script, HTML is a cornerstone technology used to create web pages, asRead MoreThe Impact Of Ancient Greek Theater And Tragedy1703 Words   |  7 PagesTragedy Ancient Greek culture has influenced our modern culture in many ways from philosophy to medicine to government. We still use many of their concepts, technology, and even alphabet system. Without ancient Greece, our modern world would not have advanced as far. A significant contribution of the ancient Greek culture to the world today is the Greek theater, more specifically the structure of tragedy. Some contributions are the structure of tragedy in modern literature, rise of opera, and theRead MoreEducational Technology Theories and Theorists Essay1150 Words   |  5 PagesIntroduction Technology is becoming more and more predominant in society. The concept of technology is a reality that has pervaded not only our everyday lives but our mere state of existence. Technology has affected every aspect of society. There is no doubt that technology holds great potential for improving the way that people learn and ready or not, technology is affecting education. Educational Technology Ever since the integration of educational technology there has been a dramatic shiftRead MoreDefinition And Justification Of An Innovator Continuing Education850 Words   |  4 PagesDefine and Justify Expanding your knowledge bases and staying ahead of your competition is the name of the game for any business. Having the right people and the right tool that allow you to grow is very important. Weather that means staying up to date on the latest certification within your field, discussions about title nine or training the newest addition to your organization. These things need to be done in the most efficient way possible. As a company that strives to be an innovator continuingRead MoreHow Do Engineers Create New Devices?993 Words   |  4 Pageschemical, petroleum, and the best for the last computer engineering. what does engineering mean you may ask? Scott Cahall defines Engineering as [T]he art of applying science, mathematics, and creativity to solve technological problems.We can see how technology is so important to us these days it is even awkward if you are in the elevator and your phone runs out of charge. This is what Alex Tasic said about the power of technology The cap ability of a computer gives us so much freedom and power toRead MoreHr Global Challenges7737 Words   |  31 PagesConducted by PricewaterhouseCoopers on behalf of the World Federation of Personnel Management Associations (WFPMA) Survey of Global HR Challenges: Yesterday, today and tomorrow* Contents Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Global results Africa results ....................... ............ 7 ........................ ........... 12 Asia Paciï ¬ c results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Europe results

Tuesday, May 5, 2020

Formative Evaluation Marketing Anti Malaria Campaign in Africa

Question: Describe about formative evaluation marketing anti malaria campaign in Africa. Answer: Introduction A marketing plan is generally implemented with the motive to change plans into real time execution. It is a crucial stage of action and on implementation within a short span of time one can measure the outcome or result of the effectiveness of the marketing plan. One very technically advanced way is Formative evaluation which is basically evaluation done either before or while implementing a marketing plan where the goal is to improve upon the design of the campaign for reaching greater audience and achieves desired result side by side. A Formative evaluation method of research is used for refining and adding more finesse to the various marketing campaign process, fetching accurate information and being oneself to be up-to-date (Bhola HS., 1990). Such an evaluation will help marketing campaigns to be formulated on a very justified manner supported by nothing but evidences. The main aim to develop such a plan is to share, prevent and stop the threat happening to pregnant woman against Malaria in Africa. Malaria is a a kind of a disease carrier by female mosquito named anopheles. The symptoms of this disease are fever, vomiting, fatigue and headache in humans. Women carrying babies in their womb are highly vulnerable to Malaria. The mosquitoes infected with the disease infect humans when they are sleeping or are inactive. Control measures like using mosquito net while sleeping or use of repellents can help. Also cleaning the living surroundings clean and not allowing water to be stagnant can also avoid spread of such deadly diseases. The paper here is for discussing the various four stages of Formative evaluation which helps in understanding how to use the findings of this research. The various four stages of Formative evaluati on are Developmental, Interpretive, Process- focused and Implementationfocused methods. Formative Evaluation Marketing Anti Malaria Campaign in Africa Development evaluation- It is the first stage in the marketing campaign where an analysis is made for the plan. Here one measures whether such methods will be successful in a country like Africa. The likelihood to benefit pregnant woman from infections from malaria is the main target which is evaluated in this stage. The various determinants of data collection at this stage will be based on the practices made currently, the probable barriers and the ways of transformations, actual changes of practices made and the feasibility of such a strategy. (Luther SL et al, 2002). Implementation of Focused Evaluation-A comparison of things not matching in between operations and their marketing plan is evaluated during this stage. So, one will be aware of how things not highlighted in the marketing plan influences it. As per Bradley et al (2001), its important to focus on dynamism of contexts when integrating any plan through the implementation process. Such focus formative data implementation will helps understand what are the obstructions to achieve goals which are predetermined. Progress Focused Evaluation- During this stage one will be aware of the impact that has occurred due to the adoption of such marketing policies here. Data of the medicine doses and the intensity of the infection will help monitor the progress. Any undesirable condition or obstructions can be used for finding a remedy to the problem. As per suggestion of Krumholz et al (2002) the entire process implemented will help in the assessment of results. Interpreted Evaluation During this stage one will use all the informations from the rest stages. This will give us the final result of the implementation of the plan. This stage helps analyzing the impact of the plan, clarity of how much the plan implementation is successfully and finally what is the deleted results of such a plan. (Hulsher et al, 2002). Conclusion Every marketing strategy made must be well fit in a coordinated plan of action for consistency and better achievement of the mission. All marketing managers before implementing any short or long term plans considers what are the moral obligations of the hospital towards the society. Along with it they have to give an equal importance to the revenue generated. Such strong marketing plans help the healthcare industry to be what it desires to be like in years. (Butler, 1996). References Bhola HS. (1990). Evaluating Literacy for Development projects, programs and Campaigns: Evaluating Planning, Design and Implementation, and utilization of Evaluation Results. Hamburg, Germany: UNESCO Institute for Education. McCormack B, Harvey G. (2002). Getting evidence into practice. The meaning of context. J Adv Nurs; 38: 94-104. Luther SL, Nelson A, Powell-Cope G. (2004). Provider attitudes and beliefs about Clinical practice guideline. SCI Nurs.21: 206-12 Bradley E, Holmboe E, Mattera J (2001). A qualitative study of increasing b-blocker use after mycocardial infarction: Why some hospitals succeed? J Am Med Assoc. Krumholz H, Herrin J.(2000). Quality Improvement: The need is there but so are the challenges. Am J Med. 109:501-3 Hulscher M, Laurant M, Grol R. (2002). Process evaluation on quality improvement interventions. QualSaf Health Care 12: 40-6. Buttler, T.(1996), Marketing plan, Retrieved from https://www.diva-portal.org/smash/get/diva2:661128/fulltext01.pdf